Senior Media Technology Specialist

Technology Client Services
Salary Range: $81,000â“$90,500

Are you passionate about designing technology experiences that transform how people learn, collaborate, and connect? Do you thrive at the intersection of innovation, project leadership, and hands-on technology implementation? Join our team as a Senior Media Technology Specialist and help shape the future of technology-enabled learning and collaboration across campus.

This is more than an A/V role. We are looking for a strategic, technically skilled leader who can bring vision to lifeâ”someone who enjoys solving complex challenges, leading large-scale projects, mentoring others, and implementing cutting-edge media technologies that directly impact students, faculty, staff, and campus communities.

As a senior member of our Technology Client Services team, you will serve as a trusted subject matter expert and project leader responsible for advancing classroom technology, hyflex learning environments, digital signage, event spaces, and campus-wide media initiatives.

What You Will Do

Lead Technology Projects That Shape Campus Experiences

You will oversee and execute projects that create and enhance technology-enabled spaces across campus, including classrooms, meeting environments, and event venues. Responsibilities include:

• Leading implementation and refresh projects for traditional and hyflex learning environments 

• Managing installation efforts from planning through deployment and completion 

• Coordinating vendors, integration partners, contractors, and campus stakeholders 

• Maintaining project documentation, reporting metrics, and tracking outcomes 

• Developing user training and instructional programs to ensure successful adoption 

• Driving communication and accountability across project teams 

Design and Advance Innovative Technology Solutions

You will research emerging technologies and help define the future direction of media and A/V services by:

• Recommending and designing next-generation classroom and collaboration technologies 

• Supporting media computing, presentation systems, sound reinforcement, and video services 

• Programming and configuring control systems and integrated technologies 

• Serving as a consultant and technology advisor for campus initiatives 

• Supporting sustainability efforts, technology lifecycle planning, digital signage, and hospitality-related initiatives 

Provide Technical Leadership and Mentor Others

You will act as a senior escalation point and guide the operational excellence of media services by:

• Leading resolution of advanced media and A/V incidents and escalations 

• Performing expert troubleshooting, testing, maintenance, and quality assurance 

• Improving support workflows and escalation processes 

• Coaching and mentoring junior staff, student employees, and contracted resources 

• Helping build a collaborative, service-focused team culture 

What Makes You Successful

You are equally comfortable leading a project meeting, programming technology systems, troubleshooting technical issues, and mentoring colleagues. You bring both strategic thinking and hands-on expertise.

Ideal candidates possess:

• Strong project management and organizational skills 

• Deep knowledge of digital and analog signal flow 

• Experience with hyflex technologies and traditional A/V environments 

• Expertise in audio systems, DSP technologies, and control system programming 

• Strong communication and relationship-building abilities 

• The ability to navigate ambiguity and manage competing priorities 

• A collaborative and customer-focused mindset 

Qualifications

Required:

• Bachelor's degree required; Master's degree preferred 

• 5â“8 years of related professional experience 

• Valid driver's license 

• Demonstrated experience leading complex technology projects 

• Strong communication and presentation skills 

• Ability to independently establish priorities and make recommendations 

Preferred:

• AVIXA CTS certification 

• Extron ECS certification 

• Extron EDSP certification 

• Hands-on installation and systems integration experience 

• Knowledge of building and construction codes 

• Experience supervising vendors or mentoring junior staff

Why Join Us?

Technology shapes every learning experience. In this role, your work will directly influence how our community teaches, collaborates, and engages. You will join a team that values innovation, partnership, and continuous improvement while offering opportunities to lead impactful initiatives across campus.

If you enjoy building meaningful technology experiences and want to help drive the future of learning environments, we would love to hear from you.

About Brandeis University

As a medium-sized private research university with global reach, we are dedicated to first-rate undergraduate education while making groundbreaking discoveries. Four major academic units with 3,600 undergraduates and 2,050 graduate students comprise the University: the College of Arts and Sciences, the Heller School for Social Policy and Management, the International Business School, and the Rabb School of Continuing Studies. In 1985, Brandeis was elected to membership in the prestigious Association of American Universities (AAU), which represents the 62 leading research universities in the United States and Canada. Brandeis has been ranked among the top 35 national universities by U.S. News & World Report every year since the rankings’ inception. Our 235-acre campus is located in the suburbs of Boston, a global hub for higher education and innovation. Our faculty are leaders in their fields, as passionate about teaching and mentorship as they are about pushing the boundaries of knowledge. Our students are motivated, compassionate, curious and open to exploring new and challenging experiences. Brandeis was founded in 1948 as a nonsectarian university under the sponsorship of th...e American Jewish community to embody its highest ethical and cultural values and to express its gratitude to the United States through the traditional Jewish commitment to education. By being a nonsectarian university that welcomes students, teachers and staff of every nationality, religion and orientation, Brandeis renews the American heritage of cultural diversity, equal access to opportunity and freedom of expression.

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