ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

JOB DESCRIPTION

In addition to our competitive compensation, we offer housing discounts of up to 40% at Greystar communities, cell phone allowance, monthly bonus incentives, and a robust benefits and perks package.

What your day might look like

• Being part of a team and having fun while providing excellent customer service

• Manage daily operations of the property to achieve established budgeted financial and operational goals

• Control expenditures by staying within constraints of the approved budget including maintenance repairs

• Oversee the lease enforcement process by approving prospective resident applications, discounts, and renewals

• Supervises property staff to ensure goals are met; this includes hiring, training, and performance management

• Assist in managing the client/owner relationship by providing updates and reporting on the propertyâ™s performance and responding to owner requests as needed

What we are looking for

• Previous property management experience is required, fee management preferred

• Proven supervisory skills to hire, lead, direct, and evaluate team members

• Proficient in MS Office Suite and Yardi/OneSite software

• Being financially savvy; previous experience in creating/adhering to budgets, fiscal reporting

• Excellent communication skills: ability to read, write and communicate effectively

What sets us apart: Greystar maintains a focus on people, genuine relationships, and shared values with a diverse and inclusive culture. We offer robust training and development for all positions to provide long term career opportunities. If you're looking for more, weâ™re looking for you!

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Essential Responsibilities:
⢠Performs all sales and leasing activities to achieve the communityâ™s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.
⢠Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.
⢠Stays informed about current market and competitor conditions that may impact the communityâ™s occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the communityâ™s established policies related to concessions, specials, and other programs to boost occupancy.
⢠Designs and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other community-specific marketing plans, drives, and special programs.
⢠Uses the on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.
⢠Ensures that the community and show units meet the Companyâ™s standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the communityâ™s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.
⢠Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.
⢠Executes and performs activities in support of the communityâ™s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time.
⢠Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).

Required Licenses or Certifications:
⢠Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions

⢠Incumbents must have valid driverâ™s license to operate a golf cart on property.

Physical Demands:

• Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
• Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
• Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
• Incumbents must be able to work a flexible work schedule, which includes taking âœcall❠during evenings, weekends and holidays.

The hourly range for this position is $20.50 - $23.50.

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Benefits Offered for Temporary Team Members*:

• Employee Assistance Program

• Paid sick time

*For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.