Do you enjoy problem solving and providing excellent customer service?
Are you good at thinking quickly and offering suggestions?
Federated Hermes, Inc., a leading global investment manager, responsible investing, is seeking a Systems Client Consultant to join our Investor Services Team located in Warrendale, Pennsylvania. This position is responsible for providing service and technical support contact for intermediary clients using Federated and DST’s information tools, trading systems and other web-based products. This position is responsible for ensuring clients are properly trained prior to using these systems and appropriately supported on an ongoing basis.
What you can expect:
As a Systems Client Consultant, you will be responsible for:
Providing day-to-day support of clients using EDGEnet, Alliance Partner interfaces, and other system related products and applications
Identify and recommend the Federated Hermes system related products, enhancements, services and efficiency gains
Coordinating the installation/establishment of the various Federated Hermes systems and products for our clients
Lead the client through trainings and tutorials on the various Federated Hermes systems and products. Provide ongoing support and troubleshooting. Act as a liaison with our Alliance partners regarding client and fund setup operational issues
Participate in the development, testing and implementation of new system enhancements
What we are looking for:
High School Diploma
Minimum 1 year of business experience with general knowledge of the financial industry, operations, systems, and services
Some basic understanding and interest in Federated Hermes and DST products, systems, operations and services
Our investment in you:
We believe our employees are our most important asset! Therefore, we offer benefits programs designed to help you and your family thrive, training programs to advance your professional development and opportunities for you to give back to the community. Our offerings include:
A competitive total compensation package, including bonus programs designed to recognize and incentivize our employees to do their best every day.
Time off programs including paid vacation, parental leave and a volunteer day to help you stay healthy and connected to the things that are important.
Opportunities to expand your professional network within the firm and the community through participation in programs such as the Women in Investing Employee Resource Business Group and the University Ambassador Program.
About Federated Hermes:
For more than 60 years, Federated Hermes (FHI) has provided world-class investment solutions to financial professionals in the United States and around the world. Federated Hermes' employees have defined the qualities of the company’s success over the decades: a reputation for integrity and excellence, a commitment to customers and employees and a history of longstanding client relationships. While each market cycle brings new opportunities and challenges to the company, Federated Hermes continues to foster employee commitment to excellence in the investment management industry.
Federated Hermes is committed to providing equal employment opportunities to qualified individuals without regard to the following criteria: race (including physical characteristics such as hairstyles ), color, national origin, religion, sex (including pregnancy), sexual orientation, gender identity or expression, mental or physical disability, age, familial or marital status, ancestry, military status, veteran status or genetic information as well as any other prohibited criteria under any applicable local, state or federal law applicable to Federated Hermes.
Only those candidates in whom we have an interest will be contacted.
For more than 60 years, Federated Hermes has provided world-class investment solutions to financial professionals in the United States and around the world. Federated Hermes' employees have defined the qualities of the company’s success over the decades: a reputation for integrity and excellence, a commitment to customers and employees and a history of longstanding client relationships. While each market cycle brings new opportunities and challenges to the company, Federated Hermes continues to foster employee commitment to excellence in the investment management industry.