ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

JOB DESCRIPTION

Key Responsibilities:

1. Bank Access Administration:

• Create, modify, and delete user access on various bank platforms.
• Assign permissions based on roles and business needs, ensuring security and compliance.
• Monitor access control systems and maintain accurate user access records.
• Coordinate with banking partners to resolve access-related issues.
• Ensure compliance with internal policies and external regulatory requirements.

2. Check and ACH Positive Pay Processing:

• Review and process Positive Pay files for check and ACH payments.
• Validate payment data against authorized issue files.
• Investigate and resolve exceptions such as mismatches or unauthorized transactions.
• Work with internal departments and financial institutions to ensure resolution of discrepancies.
• Assist in setting up Positive Pay services for new or existing bank accounts.

3. Bank Account Research and Maintenance:

• Investigate and resolve bank account discrepancies, customer inquiries, and transaction errors.
• Perform in-depth transaction research to identify root causes and implement corrective actions.
• Process requests for account updates, maintenance, or product changes.
• Maintain accurate and up-to-date account records and documentation.
• Collaborate with other departments and banking partners on account-related projects and enhancements.

Qualifications:

• 2â“4 years of experience in banking operations, treasury, or financial services.
• Working knowledge of online banking platforms, user administration, and fraud prevention tools.
• Familiarity with Positive Pay systems and ACH/check processing.
• Strong analytical and problem-solving skills.
• Attention to detail and accuracy in documentation and processing.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite, especially Excel; experience with systems like JPMorgan Access, Wells Fargo CEO, or similar is a plus.

Preferred Qualifications:

• Knowledge of banking regulations, KYC, and internal control practices.
• Experience working with multiple bank partners or in a high-volume treasury environment.
• Ability to prioritize tasks and work independently in a deadline-driven setting.

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Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.

• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.

• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

• 401(k) with Company Match up to 6% of pay after 6 months of service.

• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).

• Employee Assistance Program.

• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.

• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.