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Client Support Manager - Retirement Plan Services
The teammate is accountable for daily transaction activity and client support, providing the highest quality of service to every customer. Independent judgment is required in order to plan, prioritize and organize diverse workload. Essential Functions:  Cultivate and maintain positive relationships with clients (both internal and external) through regular communication, with adherence to the Bank’s Culture of Excellence Respond to internal and external customer questions, requests and concerns, both written and verbal, in a timely manner, collaborating and working effectively with colleagues in other departments as appropriate Assist with account set-ups, conversions and maintenance Complete transactions for RPS accounts (including b


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