Engagement Managers play a critical innovation strategy role advancing Deloitte's US Consulting-wide New Business Growth Agenda. EMs translate growth strategies into action, leveraging the capabilities of NBI and serving as the integration point to help achieve those goals. The role collaborates with teams across New Business Innovation (NBI) - Deloitte Consulting's corporate innovation function focused on driving growth - and the Innovation and Asset Leaders (IALs) representing each Offering Portfolio and Industry to drive innovation investment, activate ecosystem strategy, challenge traditional structures, and develop the capabilities needed to reach our growth goals. As a key member of the team shaping and developing NBI's relationships within the business, the EM will be at the center of transforming Deloitte's traditional Consulting business model.
In direct collaboration with Consulting's Chief Innovation Officer, the EM will develop and manage tailored engagement and support strategies at the convergence of IAL networks. The EM will develop and maintain deep understanding of IAL business context, key investments in their portfolio and NBI capabilities and services. The role will use this knowledge and its unique visibility across networks to serve as a convener, way-finder and advisor to leadership as they incubate and build businesses, following an investment strategy and development path modeled on venture capital practices.
In collaboration with other Engagement Managers on the team, this individual will also play two key roles that will accelerate Deloitte's overall hybrid transformation:
Moving the 'Big Rocks' - Sensing and identifying the big, shared issues that must be addressed at a cross-consulting level to support hybrid businesses, facilitating the development of recommendations/solutions for those issues and orchestrating efforts to make change within Deloitte
Working Smarter, Not Harder - Identifying, codifying and activating learnings and best in class thinking across the full network so they benefit from one another's experiences
To achieve these ambitions, EMs will shape and drive sprint projects with diverse teams from across Consulting.
If you want to work at the top of the house - this role is your chance. EMs work directly with the most senior leaders driving innovation strategy and new ventures for our Consulting practice - the Chief Innovation Officer, Chief Information Officer, Chief Technology Officer, Chief Business Architect, Chief Data Officer, SGO Leaders, OP/Industry Leaders and their respective IALs.
Work You'll Do:
As an Engagement Manager, you have the ability to shape how Deloitte innovates, working directly with the key leaders responsible for building net new businesses. In this role, you will:
Regularly engage Innovation & Asset Leaders (IALs) and their teams to advance strategy, surface issues, share knowledge, facilitate information exchanges, enable investment management, etc.
Support the design and facilitation of IAL meetings, which range from ad hoc (in order to address specific issues) to quarterly in-person working sessions. Includes managing prework, follow up, feedback and insight elicitation with IALs
Act as a single point of contact to drive forward requests from the network for NBI consultations/ advisory discussions (through direct problem solving and through orchestration of the broader NBI team)
Maintain visibility into key OP/Industry touchpoints across NBI, partnering across NBI to drive a consistent, seamless experience
Serve as a way finder for the IALs and key members of their networks, assisting them in understanding 'where and who to go to for what' across NBI - creating a customer-centric experience for I&ALs in order to promote and further the success of their asset/hybrid business portfolios
Serve as the 'voice of the network' to NBI leadership, providing input to strategy, building our shared innovation agenda, and filtering asks of the broader network to ensure we focus our collaboration on the most critical issues at hand
Solicit, codify and share 'leading practices' as seen across Networks for managing a portfolio within NBI; help IAL teams tap into the relevant experience of others
Conceptualize, scope and drive project initiatives in support of the Shared IAL/NBI Agenda
Collaborate deeply with 2 other Engagement Managers and their teams to drive knowledge sharing and connectivity across the full spectrum of Offering Portfolios and Industries
Develop and apprentice Engagement Specialist(s) as a team lead
This is primarily a virtual role. (Note: When COVID restrictions lift, it will include 10-15% travel requirements.)
The Network Partnerships team is part of Deloitte Consulting's New Business Innovation (NBI) team, which collaboratively evaluates new technologies and trends-sensing, incubating, and scaling the development of assets to augment the firm's leading services. NBI drives development of Deloitte's emerging hybrid offerings, building a culture of continuous innovation to address our clients' most pressing business challenges, deliver tangible results in the near-term, and create sustainable competitive advantage for the firm.
Team player with a "customer focused" mentality and
Strong passion for disrupting the status quo and proven ability to influence others to consider new and different ways of working
Proven ability to convene and influence diverse stakeholder groups of varying levels of seniority
Experience with and interest in emerging technologies, new product/innovation strategy and sales & marketing enablement
Proven ability to storyboard and develop compelling communication assets, present with strong executive presence, and facilitate effective meetings
Proven ability to synthesize complex discussions to clear insights, shape probing/strategic questions
Experience presenting findings/deliverables and facilitating for senior leadership as well as technical and non-technical executives and audiences
Ability to scope, shape and drive project sprints across diverse topics, leveraging Subject Matter Expertise as needed for quality execution
Experience leading remote teams with proven ability to develop and apprentice others
Must be legally authorized to work in the United States without need for employer sponsorship now, or at any time in the future
Ability to work independently while directing and/or supporting other team members in a virtual environment (e.g. coordinate across many constituents)
Understanding of the firm initiatives and systems
Detailed oriented / pro-active in identifying and managing action items, issues and risks
Adept at pivoting and balancing conflicting timelines and team priorities
Experience in developing/driving strategic plans, preferred
Exposure to firm assets/pre-configured solutions, preferred
Excellent verbal and written communication skills
Comfort working with all levels of the organization - this role will require direct collaboration with multiple senior PMDs
Strong skills with MS Office applications: (Excel, Word, PowerPoint)
Current Deloitte professional, familiar with the firm's general structure and policies, preferred
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