The Massachusetts Pension Reserves Investment Management Board (PRIM) seeks a Senior Client Services Officer. Reporting to the Director of Client Services, the Senior Client Services Officer will support the day-to-day management of PRIM’s client relationships with 100+ Massachusetts public employee retirement systems and State Retirement Benefits Trust Fund (SRBTF) accounts. Successful candidates will be proactive self-starters with strong communication skills and the ability to establish and maintain strong working relationships with PRIM’s clients, employees, and service providers.
Responsibilities and Duties
Lead meetings with current and prospective clients
Respond to client and consultant requests for information
Assist in the preparation of client presentations and quarterly newsletters
Plan and organize the biennial client conference
Attend and participate in semi-annual Massachusetts Association of Contributory Retirement Systems (MACRS) conferences
Bachelor’s degree required; MBA/CFA preferred
10+ years relevant client service/investor relations experience
Strong financial background including an understanding of alternative asset classes
Ability to explain complex market conditions, investments, and fund performance to a wide range of client boards and committees
Ability to travel to client meetings throughout the Commonwealth (approximately 40% of the time)
Strong analytical skills
Ability to multi-task and prioritize workflow in a fast-paced environment
Excellent written and oral communication skills and the ability to interact with all levels within an organization
It is the policy of Pension Reserves Management Board to afford equal employment opportunity to all qualified persons regardless of race, color, religious creed, national origin, ancestry, age, military status, sexual orientation, disability, genetic information, gender identity, gender expression or gender unless based upon a bona fide occupational qualification.
About Massachusetts Pension Reserves Investment Management Board
The Pension Reserves Investment Management ("PRIM") Board is charged with the general supervision of the Pension Reserves Investment Trust (“PRIT”) Fund, created by legislation (Chapter 661 of the Acts of 1983) to accumulate assets through investment earnings and other revenue sources in order to assist the Commonwealth in reducing its unfunded pension liability, and likewise to assist local participating retirement systems in meeting their pension obligations.