Team CBRE Build is a highly independent innovation team tasked with bolstering the strategic advantage of the world's largest commercial real estate services company through technology. By delivering innovative products using modern best practices we are steering CBRE into the future. We enjoy significant autonomy with our technology and product decisions while benefiting from the resources of a Fortune 500 business.
We approach culture with intention, valuing camaraderie, collaboration, and a healthy work/life balance. We value ownership and strive to provide greater ownership for every member of our team.
Description/Opportunity: We're looking for a UX Researcher to help us grow our Research/UX/Design Team as we work to expand our internal and client-facing (web and mobile) applications. The ideal candidate will have experience taking ownership of the user research process and how it integrates into the larger product team. This person would begin immediately as a full-time employee in Seattle, WA.
Backed by senior CBRE executives, our small, fast-paced team is on a mission to change the space of commercial real estate through our suite of simple, intuitive client-side applications.
Essential Knowledge and Skills: As a User Experience Researcher, you will be responsible for helping teams collect input from users, managing research (design, lab/field/remote analysis, reporting, etc.), and working collaboratively with designers, product managers, developers, and business stakeholders.
Your responsibilities will include:
- End-to-end in all aspects of user research (design, recruiting, moderation, analysis, reporting)
- Work closely with cross-functional teams to help them identify and prioritize their research needs
- Assist in translating research findings, requirements, and business/user needs into relevant, simple, elegant,
- and powerful UI Experiences
- Actively monitor and analyze research, data, and trends from internal sources, academic research, and
- industry published reports to inform and improve our product and research methods
- Present and communicate research clearly and effectively across various stakeholder groups
- Be a user-centered design evangelist within our organization
What You Bring: - Curiosity and interest in how people work and solve problems
- Experience in gaining active end-user input into the specification, design, and implementation phases
- through usability studies, interviews, and other observational methods (web analytics, remote logging,
- remote unmoderated tests, etc.)
- Excellent problem-solving skills with ability to analyze situations, identify existing or potential problems, and
- recommend solutions
- Ability to present complex data to diverse audiences
- Eagerness to continually learn, develop your skill set, and improve the craft of UX research
Basic Qualifications: - Bachelor's degree
- At least 2 years of usability testing and UX research experience in a business or academic setting
- Typically has a minimum of 4 years of relevant work experience.
- Consideration given to an equivalent combination of education and experience.
Preferred Qualifications: - Master's degree in Behavioral Science, Computer Science (with Human-Computer Interaction focus), Human Factors, Usability, or Cognitive Psychology
- 2+ years of experience integrating UX research into Agile environments
- Ability to work in a startup environment
- Ability to own projects and communication throughout the research process
- Strong grasp of qualitative & quantitative methods including statistics and survey research
What we offer: - A solid compensation package, with medical/dental/vision/401(k)/disability
- Dedication to your career through an annual education stipend
- An open-source culture that encourages learning
- Optional WFH Fridays
- Parental leave
- Flexible working environment in a downtown Seattle office that's convenient to mass transit and the Seattle bus tunnel
Application instructions: Please principals only, no recruiters.
About CBRE: With over $13.1 billion in 2016 revenue, CBRE is the largest global real estate service and investment management provider in the world, and one of only two such companies to hold a position on the Fortune 500 list. The Company has more than 75,000 employees (excluding affiliates) in more than 400 offices globally. It's known as a leader in the sustainability and governance corporate indices, and frequently wins best workplace awards.
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